When We Are Closed

CALL 111 : If you require urgent medical assistance which cannot wait until the surgery re-opens, or, need advice about an illness. A triage nurse will assess your situation and take appropriate action. This could simply be by offering advice or where necessary by making arrangements for you to be seen by a doctor.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Patients can also attend the Southampton Urgent Treatment Centre at 'Royal South Hants Hospital', open 08:00 - 21:30 7 days a week. 

At the Royal South Hants Urgent Treatment Centre (UTC) they provide fast, convenient and expert care for any NHS patient with a minor injury or illness that is not life/limb threatening.

The team of skilled UTC practitioners and GP’s can offer treatment, advice and information for a range of minor injuries. Their waiting times can be considerably less than emergency departments and if they are unable to help, they can refer or direct you to the most appropriate service.

Patients are treated in order of priority rather than order of attendance.

Call NHS 111 before visiting them to get an appointment at a specific time.

Royal South Hants Hospital
Level B, Brintons Terrace
Southampton
Hampshire
SO14 0YG

0333 999 7613

Opening hours

Monday – Friday: 7.30am – 10.00pm

Weekends and Bank Holidays: 8.00am – 10.00pm

Last patient accepted at 9.30pm

The UTC is open to all NHS patients, no appointments required.

NHS Healthier Together App 

The NHS Healthier Together app has been designed to allow you to access care for your child much more easily.

If your child is unwell and needs to be seen by a healthcare professional, it can sometimes be difficult to know who to call. This app will walk you through your child's symptoms and help you to understand when a child does and does not need to be seen by a GP. Feedback from many parents who have already downloaded the app shows that they have found it extremely useful.

Download the app here